Frequently Asked Questions
Everything you need to know about shopping at Bachaa Party.
What is the standard delivery time for orders?
We typically deliver within 3-5 business days for major cities and 5-7 business days for other regions across the country.
How can I return or exchange an item?
You can return or exchange any unworn item with original tags within 14 days of purchase. Simply visit any of our physical stores or contact our support team for a mail-in return.
What payment methods do you accept?
We offer multiple payment options including Cash on Delivery (COD), Credit/Debit cards (Visa/Mastercard), and popular mobile wallets.
How do I know which size will fit my child?
Each product page features a detailed size guide. We recommend measuring your child and comparing it to our chart, as sizes may vary between different age groups and styles.
Can I track my order once it has been shipped?
Yes, once your order is dispatched, you will receive an SMS and email containing a tracking number and a link to the courier partner's portal.
Are the colors of the products accurate on the website?
We strive to display product colors as accurately as possible. However, due to different screen resolutions and lighting, slight variations may occur.